Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information — name, phone number, email address, and clinic name when you book a demo or contact us.
• Business information — clinic location, specialisation, and current advertising setup to tailor our services.
• Usage data — pages visited, time spent on our website, and referral sources, collected automatically via standard web analytics.

2. How We Use Your Information

We use the information we collect to:

• Respond to your demo requests and enquiries.
• Set up and manage your Konvert account and Meta Ads campaigns.
• Send you service updates, performance reports, and relevant communications.
• Improve our website and service offerings.
• Comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service providers — platforms like Meta (Facebook/Instagram) to run your advertising campaigns, and WhatsApp for lead communication.
• Analytics tools — to understand website usage in aggregate form.
• Legal requirements — if required by law or to protect our rights.

Any third-party tools we use are bound by their own privacy policies, and we select only reputable platforms.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Lead and campaign data collected via Konvert is retained for a minimum of 12 months to support performance reporting. You may request deletion of your data at any time by contacting us.

5. Cookies and Tracking

Our website uses standard cookies for analytics and to improve your browsing experience. You may disable cookies in your browser settings, though this may affect certain features of the website.

6. Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at houseofkonfetti@gmail.com.

8. Children's Privacy

Our services are intended for business owners and clinic professionals. We do not knowingly collect personal information from individuals under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please reach out to us:

• Email: houseofkonfetti@gmail.com
• Phone: +91 62833 89386 / +91 82648 76769
• Location: Patiala, Punjab, India